Privacy Policy

INTRODUCTION

The issue of data protection and data security often leads to uncertainty and questions when using online sites.

We aim to counter this with the greatest possible transparency and to explain here for you in detail the extent to which data is gathered when using our website and the purpose for which this data is used.

Compliance with the provisions of the German Data Protection Act (BDSG, Bundesdatenschutzgesetz) when processing your personal data is a matter of course for us.

WHAT IS PERSONAL DATA?

Personal data is information about the personal or material circumstances of an identifiable or particular natural person.

Personal data includes e.g. your name, your address, your telephone number, your date of birth (if provided).

Information that cannot be connected with you either directly or indirectly, such as e.g. the number of users of a site or the popularity of individual web pages, is not personal data.

GENERAL INFORMATION ON PROCESSING AND USING PERSONAL DATA

When using our website, for the purpose of system security our web servers store as standard connection data for the computer making the request, the web pages you visit with us, the date and duration of the visit, the identification data of the type of browser and operating system used, and the website from which you are visiting us.

The dataset comprises:

the page from which the file was requested,
the name of the file,
the date and time of the request,
the data volume transmitted,
the access status,
the description of the type of web browser used,
the IP address of the computer submitting the request, with the last three digits removed.

This data is stored anonymised, meaning that it is impossible to create personal user profiles.

WEBSITE ANALYSIS AND TRACKING

USE OF COOKIES

When visiting our website, it is possible for information in the form of cookies to be stored on your computer, in order e.g. to identify user preferences and to enable us to design the website accordingly in the best possible way. This helps us, for example, to simplify the navigation and to achieve a high level of user-friendliness.

Cookies are text files that are stored on the user's hard drive when visiting an internet site. They are not dangerous for your computer and cannot be viewed by third parties. They allow us to retain information for a given period and to identify the user's computer.

When accepting our cookies, these remain on your computer for a duration of 30 days, unless you delete them earlier.

You can revoke the collection and storage of your data via this service at any time. If you want to avoid enabling cookies, you can disable them in your browser. However, please be aware that switching off cookies may restrict use of the website and of the services offered.

GOOGLE ANALYTICS

This website uses Google Analytics, a web analysis service of Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (hereinafter "Google"). Google Analytics uses cookies that are stored on your computer and then enable analysis of the use of this website by you. The information created by the cookie about your use of this website is generally sent to a Google server in the USA and stored there.

We would like to advise you that on this website Google Analytics was enhanced using the code "gat._anonymizeIp();", in order to guarantee anonymised recording of IP addresses (a process known as IP masking). In the event of enabling IP anonymising on our web pages, your IP address is first shortened by Google within the member states of the European Union or in other states party to the Agreement on the European Economic Area (EEA).

Only in exceptional circumstances is the full IP address sent to a Google server in the USA and shortened there. Google will use the information mentioned to evaluate the use of our website by you, to prepare reports on website activities for us and to provide additional services to us connected with use of the website and internet use.

The IP address transmitted by your browser as part of Google Analytics is not put together with other Google data. Transfer of this data by Google to third parties occurs only by reason of statutory regulations or as part of order data processing. Under no circumstances will Google combine your data with other data recorded by Google.

By using this website, you declare that you are in agreement with the processing of the data gathered about you by Google and with the previously described manner of data processing and with the stated purpose. You can prevent the storing of cookies on your computer via a corresponding setting in your browser software. You can also prevent recording and processing of data by Google by downloading and installing the browser plugin available from the following link: http://tools.google.com/dlpage/gaoptout?hl=de.

For further information on the terms and conditions of use and on data protection, please visit http://www.google.com/analytics/terms/de.html or https://www.google.de/intl/de/policies/.

USE OF SOCIAL PLUGINS - REFERENCE AND LINKING TO SOCIAL MEDIA NETWORKS

Our website uses plugins from the social network facebook,com, operated by Facebook Inc., 1 Hacker Way, Menlo Park, CA 94205, USA.

By calling up a website in our internet presence that is equipped with a plugin, a direct connection is automatically created with the Facebook servers. As a result, the content of the respective plugin is transmitted to your browser and integrated into the website display. Facebook uses this to obtain information on which internet page you have visited. If you are logged in as a member of Facebook when visiting a website equipped with a plugin, Facebook assigns this information to your Facebook user account.

Through the active use of a plugin function, such as clicking on the "Like" button or adding a comment, this information too is assigned to and stored in your Facebook user account when logged in.

If you do not agree to your data being transmitted to Facebook, you need to log out of Facebook before visiting our website, which is equipped with plugins, in order to prevent transmission of the data.

Further information on the purpose and on collection and use of your data by Facebook can be found, along with your rights in relation to this and the options for protecting your privacy, in the data protection advice offered by Facebook: http://de-de.facebook.com/about/privacy/.

DATA PROCESSING AND DATA USE FOR THE PURPOSES OF ADVERTISING AND MARKET RESEARCH / NEWSLETTER SUBSCRIPTION

You have the option to register on our site for our free newsletter.

To register for the newsletter, we require the following information:

Title
First name, surname (personal address in the newsletter)
E-mail address (for sending the newsletter)

You will only receive the newsletter if you actively register for this service via a double opt-in. You can unsubscribe from the newsletter at any time. This is performed by contacting us direct, the newsletter web page and via the "Unsubscribe from newsletter" link included with each newsletter.

FORMS

Our website also offers the opportunity to contact us. The contact form is one example of this.

Depending on the background reason for contacting us, the form requests certain data. Personal data such as title, first name, surname and e-mail address are generally a mandatory requirement, for the purposes of making contact and personal address.

Bookings

The data you enter on our website in order to place a hotel or restaurant booking or to book a spa treatment will be transmitted to us in encrypted format (via HTTPS). This data, the type and scope of which result from the corresponding entry form of the online bookings machine we use, will be collected, processed and used exclusively to establish, perform and implement the contract which arises upon booking.

DATA SECURITY

To ensure your data is transmitted securely, it is transmitted via a secured SSL connection. This means that there is no opportunity for unauthorised third parties to read your data during transmission. You can recognise SSL-protected pages by the fact that the address does not begin as usual with http://, but with https://. In addition, in most browsers a small, closed padlock is displayed (e.g. in the status bar at the bottom edge of the screen).

RIGHT OF REVOCATION AND INSPECTION

You are entitled to revoke storage of your personal data at any time, unless contractual considerations of legal reasons oppose this.

The personal data given by you as part of registration is stored for the protected log-in area. You can revoke this use at any time at datenschutz@dertouristik.com.

On request, you can receive information about the data stored about you free of charge by visiting datenschutz@dertouristik.com. In addition, you have the right to correction, deletion or blocking of your data. Deletion of data may be opposed under certain circumstances by statutory regulations, especially with regard to data for technical billing and accounting purposes.

The data is deleted insofar and so long as storage is not necessary for the reasons stated above.

QUESTIONS ABOUT DATA PROTECTION

If you have any questions or comments on the subject of data protection, please get in touch with us:

datenschutz.koeln@dertouristik.com

USE OF INSTAGRAM SOCIAL PLUG-INS

The website uses plug-ins of Instagram, which is operated by Instagram LLC., 1601 Willow Road, Menlo Park, CA 94025, USA ("Instagram"). The plug-ins are designated with an Instagram logo, e.g. in form of an Instagram camera. When you access a page of this website which contains such a plug-in, your browser will establish a direct connection to the servers of Instagram. The content of the plug-in will be transmitted from Instagram directly to your browser, which will integrate it in the web page. Through this embedding, Instagram will gain the information that your browser has accessed the respective page of our website, even if you do not have an Instagram profile or are not logged in to Instagram at the time. This information (including your IP address) will be transmitted directly to an Instagram server in the USA by your browser, and will be stored there.

If you are logged in to Instagram, Instagram may directly allocate the visit to our website to your Instagram account. If you interact with the plug-ins, e.g. click the "Instagram" button, this information will likewise be transmitted directly to an Instagram server and be stored there. This information will also be published in your Instagram account and be displayed alongside your contacts.

For details on the purpose and scope of the data collection and further processing and use of the data by Instagram and your rights as a user and configuration options to protect your privacy, please refer to the privacy information of Instagram: https://help.instagram.com/155833707900388/

If you do not wish Instagram to allocate the data collected through our website directly to your Instagram account you must log out of Instagram before you access our website. You may also completely prevent the loading of Instagram plug-ins by using add-ons for your browser, e.g. the script blocker "NoScript" (http://noscript.net/).

MINORS

Minors may not transmit personal data to us without the consent of their parent or legal guardian. We will not in the context of our website collect, process and use any knowingly obtained personal data of minors.